Wireless-Network-Problems
Wireless Network Problems are common, and are caused by power outages, or some type of service interruption with your carrier(cable, Verizon, etc) . Below are some simple steps to restore your network.
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Make sure your network works for any wired devices connected.
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Test your ability to get on the internet from a PC connected to the wired ports.
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Connect your laptop to any open port on your router to the ethernet connection. Test to see if you can get to the internet. Most network problems are with the "network", not just for wireless network problems. If your laptop won't connect to the internet now, the problem is not a wireless problem.
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If you have another browser ( such as you originally tried with Internet Explorer (IE), then try with Firefox. If Firefox connects, then you have an IE problem.) Google Chrome is a common browser, also.
If your PC did work with the wired port, and your browser worked, now you know...."yep, it's a wireless problem!"
Next, you want to "view available networks". (see below)
Note: Make sure you have used Network Troubleshooting Basics for other trouble-shooting tips. If that doesn't help, come back here.
How to Connect to Wireless-Network-Problems in Windows XP
To connect to wireless network in Windows XP using its built-in wireless configuration tool:
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Go to Start and click on Control Panel.
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Control Panel window will appear. Double click on Network Connections.
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Network Connections window will appear.
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Right click correct Wireless Network Connection by identifying correct wireless network adapter
- click View Available Wireless Networks.
Wireless Network Connection window will appear. Several networks may appear. Choose your network from the list.
If you have connected to this network previously, it should connect automatically. Otherwise, you will need to enter the network key.
If no network shows up, then your PC network card is having a problem. If other networks show up, but not your wireless network, then your router is having a wireless problem. In either case, you should reboot the router or PC, whichever is failing. Why not re-boot both?
Repeat this procedure, and if they still don't connect, then you should contact your PC repair person.
However, if you still want to more on your own, here is a site you may find helpful. Home Network Help.
If you want technical support click Computer Support |
